Terms of Service

1. Agreement

These Terms of Service (the “Terms”) are a binding agreement between you (“you”) and XpressBase Inc., a California corporation at 112 E. Amerige Ave, Fullerton, CA 92832 (“XpressBase,” “we”). By creating an account or using any of our services — XpressOps, XpressManage, XpressDesk, XpressBooks, XpressFlux, XpressPlace, XpressWorks, or Xpress Designer (each a “Service”) — you agree to these Terms. If you are agreeing on behalf of a company, you represent that you have authority to bind it, and “you” means that company.

Our Privacy Policy is incorporated into these Terms.

2. Your account

You must be at least 18 years old and able to form a binding contract. You are responsible for the accuracy of your registration details, for keeping your credentials confidential, and for all activity under your account. Tell us promptly at support@xpressbase.com if you suspect unauthorized use.

3. Your data

You own your data. Everything you enter, upload, or import — your financial records, documents, and customer information (“Customer Data”) — remains yours. You grant us a limited, non-exclusive licence to host, process, transmit, and display Customer Data solely to provide and support the Services, and to comply with law.

You are responsible for having the right to provide the Customer Data you give us, including any personal information about your own customers, and for using it lawfully.

You can export your data at any time while your account is active. On termination we handle deletion as described in the Privacy Policy.

4. Fees and billing

• Paid plans are billed in advance on the interval shown at purchase, and renew automatically until cancelled.
• Payments are processed by Stripe. You authorize us to charge your chosen payment method for all fees due.
• Fees exclude taxes. You are responsible for any sales, use, VAT, or similar taxes, other than taxes on our income.
• You may cancel at any time, effective at the end of the current billing period. Except where required by law, fees already paid are non-refundable and we do not prorate partial periods.
• We may change pricing on at least 30 days’ notice before your next renewal. Continuing to use the Service after that constitutes acceptance.
• If a payment fails, we may suspend access until it is resolved.

5. Acceptable use

You agree not to:

• Break the law, infringe others’ rights, or use the Services to defraud anyone.
• Upload malware, attempt to gain unauthorized access, probe or test our security without written permission, or interfere with the operation of the Services.
• Reverse engineer, decompile, or copy the Services, or resell or provide them as a service bureau without our written agreement.
• Use automated means to scrape the Services or impose unreasonable load on them.
• Send unlawful, deceptive, or unsolicited bulk messages through the Services.

We may suspend an account that we reasonably believe is violating this section.

6. Bank connections and third-party services

Bank connections are provided by Plaid, and payment processing by Stripe. Your use of these is also governed by their terms. You authorize us to access your financial account information through Plaid on your behalf, on a read-only basis. We are not responsible for the acts, omissions, availability, or accuracy of third-party services, or for data your financial institution provides incorrectly or not at all.

7. XpressBooks is not an accountant

The Services are software tools. They do not provide accounting, bookkeeping, tax, legal, audit, or financial advice, and using them does not create a professional or fiduciary relationship. Categorizations, reports, calculations, and reminders are aids, not professional judgments. You are responsible for the accuracy and completeness of your books, for reviewing every entry, and for filing correct and timely tax and regulatory returns. We strongly recommend you engage a qualified accountant or tax professional. You should keep your own copies of source records; we are not a system of record for statutory retention purposes.

8. AI-assisted features

Some features use artificial intelligence to suggest transaction categories and to extract data from documents you upload. These outputs are probabilistic and may be wrong. They are suggestions for your review, and you remain responsible for reviewing and approving them before relying on them. Section 4 of the Privacy Policy explains what data is processed and by whom.

9. Availability, changes, and early access

We aim to keep the Services available but do not guarantee uninterrupted operation, and we may perform maintenance or change features. We will not make a materially adverse change to a paid feature without notice.

Features labelled beta, preview, or early access are provided as-is, may be changed or withdrawn, and may not be as reliable as generally available features.

10. Intellectual property

We and our licensors own the Services, including all software, design, and trademarks. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to use the Services for your internal business purposes during your subscription. No other rights are granted. If you send us feedback, we may use it without obligation to you.

11. Term and termination

These Terms apply while you use the Services. You may terminate at any time by cancelling and closing your account. We may suspend or terminate for material breach, for non-payment, or if required by law — with notice and a reasonable chance to cure where practical. On termination your right to use the Services stops immediately; export your data first. Sections that by their nature should survive (ownership, disclaimers, limitation of liability, indemnity, governing law) survive.

12. Disclaimer of warranties

Except where prohibited by law, the Services are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be error-free or uninterrupted, or that any calculation, categorization, or report will be accurate or complete.

13. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data, even if advised of the possibility.

Our total aggregate liability arising out of or relating to these Terms or the Services will not exceed the greater of (a) the fees you paid us in the twelve months before the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100).

These limits do not apply to liability that cannot be limited by law. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.

14. Indemnification

You will defend, indemnify, and hold harmless XpressBase and its officers, employees, and agents from third-party claims, damages, and reasonable legal fees arising from your Customer Data, your use of the Services in breach of these Terms, or your violation of law or the rights of another.

15. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws rules. The parties agree first to try in good faith to resolve any dispute informally by contacting legal@xpressbase.com. If that fails, the state and federal courts located in Orange County, California have exclusive jurisdiction, and both parties consent to that venue. Each party waives any right to a jury trial and to participate in a class action.

16. General

• Entire agreement. These Terms and the Privacy Policy are the whole agreement between us on this subject and supersede prior discussions.
• Changes. We may update these Terms; if a change is material we will give notice before it takes effect. Continued use afterwards constitutes acceptance.
• Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Severability and waiver. If a provision is unenforceable, the rest remains in effect. A failure to enforce a provision is not a waiver of it.
• Force majeure. Neither party is liable for delays caused by events beyond its reasonable control.
• No third-party beneficiaries. These Terms create no rights for anyone other than you and us.

17. Text messages

When you call XpressBase and agree on the call, XpressBase texts you about your appointments, the details you asked for, and messages you left. We send texts only after you agree, and we never send marketing texts. Message frequency varies. Message and data rates may apply. Reply STOP to stop receiving texts, or HELP for help. You can also reach us at support@xpressbase.com. Carriers aren’t liable for delayed or undelivered messages. Our Privacy Policy explains how we handle your mobile number.

18. Contact us

XpressBase Inc.
112 E. Amerige Ave, Fullerton, CA 92832
legal@xpressbase.com